Bindella’s recipe for successful customer magazines
At the Best of Content Marketing Award 2024, Bindella’s customer and lifestyle magazine won the coveted gold award. We’re happy to share our customer’s success! But what makes the magazine so special and what ingredients does it take to create a customer magazine that inspires readers and leaves the competition in its wake?
The Best of Content Marketing Forum is a prestigious platform that honours the best projects in the field of corporate communications annually. At this year’s competition, Bindella shone with its customer magazine «La vita è bella», winning the gold award in the Food, Drink and Pleasure category. This honour isn’t just a nice win, but acknowledgement that Bindella has mastered the art of creating a customer magazine that perfectly combines substance and style.
The jury’s feedback on «La vita è bella» sums it up: «This is how a lifestyle magazine should be structured: clearly organised and categorised, not too severely designed, easy to consume, with appealing imagery, lots of useful knowledge and an appetising look!» With «La vita è bella», Bindella has created a publication that meets the demanding criteria of a successful customer magazine. But how does a company manage to reach this standard?
Structure: the basis of success
A clear structure is the basis of any good magazine. «La vita è bella» has an impressive, well-thought-out structure that guides the reader effortlessly through the pages. Different sections ensure variety and recognition, offering content ranging from wine recommendations to culinary stories and lifestyle topics. This diversity not only creates excitement, but appeals to a broad audience – from wine lovers to epicureans seeking inspiration. The alternation of multi-page features and short articles also creates a narrative that makes you want to browse your way through the whole magazine.
Value-adding content
One of the main objectives of a customer magazine is to strengthen the corporate brand. But to spark the audience’s interest in reading in the first place, it must also meet their information needs. Many companies struggle with this task. It’s not for nothing that the customer magazine is often referred to as the supreme discipline in custom media. «La vita è bella» manages to connect the brand with its audience through articles that inform and entertain without feeling like advertising or promotion. The magazine imparts useful knowledge, such as wine recommendations and expert tips, that offer real added value. In the cover story «My... », a winemaker takes readers to their home region and shares insider tips that are more valuable than many travel guides. At the same time, the content is presented in an easy-to-consume format, which is invaluable in an age where different media are vying for the attention of their audiences.
Design that whets your appetite
An appealing layout is crucial to engaging and retaining readers. Customer magazines also compete in terms of design with paid-for titles. Even the best content won’t be read if it isn’t attractively presented. In «La vita è bella», Bindella uses a modern, uncluttered design that’s light and elegant in the way it combines information and emotion. From contextual info boxes and maps showing geographic locations to lively combinations of fonts in headlines, it’s all based on Bindella’s corporate identity and design, with the corporate colours complemented by atmospheric Mediterranean and seasonal tones. Ninety per cent of the photos are taken exclusively for the magazine, resulting in a high proportion of authentic images. The magazine readers to linger without becoming visually tiresome – a difficult balancing act to master, as the jury’s verdict confirms: The visual imagery is appetising and conveys the character of the Bindella brand, synonymous with joie de vivre, pleasure and quality.
Summary: Recipe for successful customer magazines
«La vita è bella» shows how an outstanding customer magazine achieves the perfect blend of understanding your audience, quality content, authentic storytelling and appealing design. Bindella succeeds in holding the attention of its readers with interesting and easily consumable content, while making the brand essence – pleasure and joie de vivre – tangible on every page. Customer magazines are much more than c wjust corporate communications: they create real experiences and leave a lasting impression. A successful customer magazine inspires, motivates and strengthens the connection to the brand in the long term.
We’ll be glad to help you implement your content marketing strategy. With our expertise in content creation and communications planning, developing websites, design and publishing, we can help you strengthen your brand.
The most important criteria for a successful customer magazine at a glance:
- Audience focus
A good customer magazine must be closely acquainted with the needs, interests and desires of its audience and address them specifically. You can only connect with your readers with content that’s relevant for them and adds value.
- Quality content
The copy must be of high journalistic quality, well researched and informative. This means that the articles not only cover interesting topics, but are also written in an appealing and comprehensible way.
- Credibility and authenticity
A customer magazine should come over as authentic and reflect the values of the brand. Too much obvious advertising or exaggerated product promotion can put readers off. Instead, the magazine should aim to present the brand by way of real stories and useful content.
- Attractive design
The design of a customer magazine is crucial to capturing readers’ attention and encouraging them to read on. A successful layout is clear, uses appealing images and graphics, and makes strategic use of colours and typography to enhance the brand experience. Infographics and illustrations can make complex topics visually understandable. You can find out what makes good editorial design in detail here.
- Interactive elements
Modern customer magazines can add value through interactive elements such as QR codes that lead to further digital content, puzzles, competitions or reader surveys.
- Multichannel integration
Ideally, a customer magazine is embedded in a content marketing strategy. This means that there are links to the company’s website and social media platforms to create a coherent brand experience.
- Continuity
A good customer magazine appears regularly and maintains consistent quality. This continuity builds trust among readers and ensures that the magazine is perceived as a reliable source of information.
- Storytelling
Stories are a powerful tool for evoking emotions and bringing a brand to life. A good customer magazine uses storytelling not only to provide readers with information, but also to create a deeper connection to the brand.
More information
Christian Schwander
Partner
T +41 44 268 12 05
M +41 79 420 19 53
christian.schwander @ linkgroup.ch
Nicole Maack
Head of creation/design
T +41 44 268 12 45
nicole.maack @ linkgroup.ch
Beat Kühler
Project management/consulting
T +41 44 268 12 48
beat.kuehler @ linkgroup.ch